Ground-breaking neurorehabilitation centre Calvert Reconnections has received a Good rating from the Care Quality Commission (CQC).
Reconnections’ Good rating is particularly impressive as it is the centre’s first CQC inspection.
CQC is the independent regulator of health and social care in England. They monitor, inspect and regulate health and social care services to make sure people receive safe, effective, compassionate, high-quality care. The CQC has four ratings: Inadequate; Requires Improvement; Good; and Outstanding.
Commenting on Reconnections’ CQC rating, Head of Service Claire Appleton said:
“To receive a Good rating in our first CQC inspection is a really positive moment for the whole team. As a residential neurorehabilitation service for people with ABI, CQC accreditation is an important milestone. It is a great acknowledgement of all the hard work our team has put in. The comments in the report are a source of real pride for us all.”
The CQC report praises Reconnections for being “consistently managed and well-led”. It says the centre promotes “high-quality, person-centred care” and is “open, inclusive and empowering”. It praises Reconnections for its “imaginative” values and says staff are “passionate about the service and the opportunities for people to maximise their independence”. It further adds that people are “supported to have maximum choice and control of their lives” in order to “gain independence”.
Other highlights include Reconnections being recognised for its “knowledgeable and skilled staff team”. The centre’s caring approach is also highlighted with the CQC report noting that staff are “committed to improving people’s independence and supporting them to engage with the full range of activities on offer at the service”. It adds that staff “celebrate people’s progress with them” providing them with “a sense of pride”.
The full CQC inspection report for Calvert Reconnections can be downloaded at: